Quote of the Day: “There Is Only One Valid Definition of Business Purpose: To Create a Customer” Peter Drucker
Management thinker Peter Drucker spent much of his career examining why businesses succeed, fail and remain useful. In The Practice of Management, published in 1954, he made a direct argument about the purpose of a business. He wrote: “There is only one valid definition of business purpose: to create a customer.” The statement sounds simple, … Read more